Hello.

We are now in the middle of March, and the season is starting to feel like spring.
Lately, it has been getting colder in the mornings and evenings, and there is a difference in temperature during the day, but how are you doing?

Now, as I have introduced before, the activities of the Customer Satisfaction Improvement Committee this term are
It started with a customer survey during Golden Week.

Thank you very much to all customers who cooperated with the survey.

In addition, we will publish arkfarm letters and provide farm guides to help improve customer experience.
We have gone through a lot of trial and error to have fun and make as many discoveries as possible before going home.

The other day, we reflected on this term's committee activities and shared details of what will be carried over to next term's new committee activities.
I passed the baton to the next committee member.

We will continue to plan so that even new members can enjoy new challenges for our customers.
Sincerely.

2019 Customer Satisfaction Improvement Committee Yoshie Iwabuchi